You see, when one person is untrained in his work, he is not only not doing his work, but adding work to his colleagues. Similarly, when people have poor inter-personal skills, they create work friction and lots of misunderstandings. As a result, their bosses have to step in, run team-building trainings, and put in extra manpower, all just to get the house on order.
Studies done by International HR consultants indicated that only about 30% to 50% of people are actually adding value in their work. The rest are just adding work! Worse still, some employees are adding trouble at work. For example, they make careless mistakes and mislead customers.
So the key to success in management is to ensure that your people are adding value at work. Here are 7 ways that all employees can do to add value in their work:
- Do Self Quality Control and Self Audit. This will ensure that things are done properly
- Come in slightly earlier than usual so that they can be ahead of their competitors
- Self Learn and Self Train on essential skills, like communication and writing skills
- Ask their boss every morning, "What is the one or two things that I can do to help you in your work?"
- Always on the look-out for ways to increase the company's sales, lower its costs, improve cash flow, reduce risks and improve profit margins
- Never leave things to chance, do not assume but always ensure
- Take Ownership in their work, do not blame, give excuses, or worse still, deny when things go wrong. When you take ownership, you will be able to take responses and be accountable.
By Andy Ng, Chief Trainer at Asia Trainers, details at here.
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